This Privacy Policy explains how juan1365 collects, uses, stores, and protects your personal information when you access or use the juan1365 platform at https://juan1365.net. We are committed to safeguarding your data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR's online gaming data protection requirements.
Our Commitments
These six principles summarise juan1365's approach to your personal data. The full legal text in the sections below governs in all cases.
Juan1365 collects only the personal data that is strictly necessary to provide our services, comply with PAGCOR licensing requirements, and fulfil legal obligations. We do not harvest data for the sake of it.
All personal data is stored on secured servers protected by industry-standard safeguards. All data in transit between your device and juan1365 servers is encrypted using 256-bit SSL.
Juan1365 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is not a product we monetise.
We tell you what data we collect, why we collect it, how long we retain it, and who we share it with. No hidden processing, no unexplained data sharing.
You have the right to access, correct, object to, and request deletion of your personal data under the Philippine Data Privacy Act. Juan1365 provides a clear process for exercising every one of these rights.
This Privacy Policy is written to comply with the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the National Privacy Commission's issuances, as well as PAGCOR's relevant data handling requirements.
Section 01
Juan1365 operates the online gambling platform accessible at https://juan1365.net (the "Platform"). For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, juan1365 is the Personal Information Controller in respect of the personal data of its registered players and website visitors.
Juan1365 operates under a gaming license issued pursuant to PAGCOR's online gaming regulatory framework. In that capacity, juan1365 is subject to PAGCOR's data handling and anti-money laundering requirements in addition to the Data Privacy Act and the oversight of the National Privacy Commission of the Philippines.
References to "juan1365," "we," "us," or "our" in this Privacy Policy refer to the Platform operator. References to "you," "your," or "player" refer to any natural person who accesses, registers on, or interacts with the juan1365 platform.
Section 02
This Privacy Policy applies to all personal data collected and processed by juan1365 in connection with:
This Policy does not cover third-party websites or services that may be linked to or referenced on the juan1365 platform. Juan1365 is not responsible for the privacy practices of third-party operators, payment service providers, or game studios, which are governed by their own privacy policies.
Section 03
Juan1365 collects the following categories of personal data from or about you, depending on how you interact with the platform:
Sensitive Personal Information: Juan1365 may collect certain categories of sensitive personal information as defined under the Data Privacy Act — specifically, government ID numbers and financial information — solely for the purpose of identity verification and regulatory compliance. This data is processed under strict access controls and is not used for any purpose beyond those described in this Policy.
Section 04
Juan1365 collects personal data through the following means:
| Collection Method | Examples of Data Collected |
|---|---|
| Account Registration | Name, date of birth, email, mobile number, residential address, password. |
| KYC Document Submission | Government ID images, address proof, selfie/facial scan, source of funds documents. |
| Payment Transactions | GCash/PayMaya reference numbers, bank account details, transaction amounts and timestamps. |
| Platform Usage | Game session data, betting records, login timestamps, responsible gaming settings. |
| Customer Support Interactions | Live chat transcripts, email content, complaint details. |
| Cookies & Tracking Technologies | IP address, device identifiers, session data, browsing behaviour on the platform. |
| Third-Party Verification Services | Identity verification results from accredited KYC service providers engaged by juan1365. |
Section 05
Juan1365 processes your personal data for the following purposes:
Section 06
Under the Data Privacy Act of 2012, juan1365 relies on the following legal bases to process your personal data:
Section 07
Juan1365 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for each purpose:
Juan1365 engages third-party service providers to assist in delivering the platform's services. These providers process your data only on juan1365's instructions and are bound by contractual data processing obligations consistent with the Data Privacy Act. Current categories of service providers include:
Juan1365 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the National Bureau of Investigation, or other competent Philippine government authorities when required to do so by law, court order, regulatory directive, or in the genuine belief that disclosure is necessary to prevent fraud, money laundering, or harm to persons.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of juan1365's assets, your personal data may be transferred to the acquiring or succeeding entity, subject to the same Privacy Policy commitments. You will be notified of any such transfer that materially affects your data rights.
No Overseas Transfer Without Safeguards: Juan1365 does not routinely transfer personal data outside the Republic of the Philippines. In the limited cases where data must be processed by a service provider located overseas (e.g., a cloud hosting provider with non-Philippine servers), juan1365 ensures that appropriate contractual safeguards consistent with the Data Privacy Act are in place before any such transfer.
Section 08
Juan1365 uses cookies and similar tracking technologies on the https://juan1365.net website to provide, secure, and improve the platform's functionality. The following categories of cookies are used:
| Cookie Type | Purpose | Basis |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, fraud detection. Required for the platform to function. Cannot be disabled. | Contract / Legitimate Interest |
| Functional | Remembering your game preferences, language settings, and responsible gaming controls between sessions. | Legitimate Interest |
| Analytics | Aggregate, anonymised data on how players use the platform — page views, session duration, feature usage — to identify and prioritise improvements. | Consent |
| Marketing | Tracking engagement with juan1365 promotional communications and on-platform offers to deliver relevant promotions. | Consent |
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair the platform's functionality. Consent-based cookies can be withdrawn at any time through your account privacy settings or by contacting support.
Section 09
Juan1365 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and PAGCOR's record-keeping requirements. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account activity plus five (5) years after account closure, in compliance with PAGCOR record-keeping requirements. |
| KYC / identity verification documents | Five (5) years from the date of submission or from account closure, whichever is later — as required under the Anti-Money Laundering Act and PAGCOR. |
| Financial transaction records | Five (5) years from the date of transaction, in compliance with AMLC and PAGCOR requirements. |
| Gaming activity logs | Two (2) years from date of activity, or longer where required by a regulatory investigation or legal proceeding. |
| Customer support communications | Two (2) years from the date of the last interaction, or until resolution of any ongoing dispute. |
| Marketing consent records | Until consent is withdrawn, plus a reasonable period thereafter to evidence the withdrawal. |
Upon expiry of the applicable retention period, juan1365 will securely delete or anonymise personal data so that it can no longer be linked to an individual player.
Section 10
Juan1365 implements a multi-layered security framework to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Key technical and organisational measures include:
Your Role in Security: While juan1365 maintains robust technical and organisational safeguards, account security also depends on you protecting your login credentials. Use a strong, unique password for your juan1365 account. Never share your password with anyone, including individuals claiming to represent juan1365 support. Official juan1365 support will never ask for your password.
Section 11
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by juan1365. These rights are genuine and enforceable — juan1365 provides a clear process for exercising each of them:
Request confirmation of whether juan1365 holds personal data about you, and receive a copy of that data together with information about how it is being processed.
Request that inaccurate, incomplete, or outdated personal data we hold about you be corrected or updated without undue delay.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations under PAGCOR and AMLC requirements.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. We will stop that processing unless we have compelling legitimate grounds that override your interests.
Receive a copy of your personal data that you have provided to juan1365 in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
Lodge a complaint with the National Privacy Commission of the Philippines if you believe juan1365 has processed your personal data in a manner inconsistent with the Data Privacy Act.
To exercise any of these rights, submit a written request to juan1365's Data Protection Officer at [email protected]. Juan1365 will acknowledge your request within five (5) business days and respond substantively within thirty (30) calendar days, or notify you of an extension where the complexity of the request requires additional time.
Section 12
The juan1365 platform is strictly restricted to persons who are 21 years of age or older, as required under PAGCOR's online gaming regulations for the Philippines. Juan1365 does not knowingly collect personal data from any person under the age of 21.
Juan1365 employs age verification at the point of registration and at the KYC stage prior to withdrawal. If juan1365 determines or reasonably suspects that personal data has been submitted by a person under 21 years of age, the account will be suspended immediately, all transactions will be frozen pending review, and any personal data collected from the underage individual will be securely deleted after any applicable regulatory notification requirements have been fulfilled.
If you are under 21: You are not permitted to register or use the juan1365 platform. If you believe an individual under 21 has registered an account, please contact us immediately at [email protected].
Section 13
Juan1365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR requirements. The most current version of the Privacy Policy will always be published at https://juan1365.net/privacy-policy, with the effective date updated at the top of the document.
Where changes are material — meaning they significantly affect your rights or the way we use your personal data — juan1365 will notify registered players by email to their registered address and/or by a prominent notice on the platform, providing at least fourteen (14) days' advance notice before the changes take effect.
Continued use of the juan1365 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. We encourage you to review this Policy periodically.
Section 14
If you have any questions, concerns, or requests relating to this Privacy Policy or juan1365's data processing activities, please contact our designated Data Protection Officer (DPO):
Juan1365 aims to acknowledge all data privacy enquiries within five (5) business days. Complex requests — particularly those involving the Right to Erasure where regulatory retention obligations must first be assessed — may require up to thirty (30) calendar days for a full substantive response.
If you are not satisfied with juan1365's response to your data privacy request or complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines through its official complaint-handling channels.
Note on Support Contacts: The email address [email protected] is the correct and only official contact address for juan1365. Juan1365 will never contact you asking for your password or payment details via unsolicited email, Facebook Messenger, Viber, or any social media platform. If you receive such a message, do not respond and report it to us immediately.
Play With Confidence
Now that you know exactly how juan1365 handles your personal data, you can play knowing your information is protected, your rights are real, and your data will never be sold. Ready to experience the platform? Players must be 21 or older.